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Warranty

WIRELESS COOKIES LIMITED WARRANTY (excludes accessories sold separately)

 

WHO THIS WARRANTY COVERS

This limited warranty extends only to the original purchaser of this product within the United States.  This warranty is not transferable. This warranty is conditioned upon the proper use of the Product, and requires proof of purchase.

 

WHAT THIS WARRANTY DOES NOT COVER

  1. Warranty claims outside of the Product warranty Period.
  2. Damage or defects caused by using the Product other than in the normal course.
  3. Defects or damages resulting from accidental, misuse, abnormal use, abnormal conditions, improper storage, unauthorized modifications, unauthorized repair, improper installation, or other acts which are not the fault of Wireless Cookies.
  4. Defects or damage resulting from excessive force or use of a metallic object when pressing the touch screen.
  5. Product with altered, defaced or removed serial number.
  6. Damage resulting from use of accessories not approved by Wireless Cookies.
  7. Damage from exposure to moisture, humidity, excessive temperature or extreme environment.
  8. Liquid damage due to improperly sealed/locked accessories, ports and or battery latches of water resistance devices.
  9. All surfaces and externally exposed parts that are scratched or damaged due to normal customer use.
  10. All software, including operating system software, third-party software, applications, and all other software of any kind.
  11. Damage caused by ordinary wear and tear of the Product.
  12. Customer abuse or other physical abuse or mistreatment of a Product as evidenced by:
  13. Missing required faceplate
  14. Damaged LCD or Touch Lens (e.g., the product is either broken, cracked, smashed, bleeding, etc.;
  15. IMEI is unreadable electronically or due to missing or altered serial number, IMEI and/or Reliance date label so as to affect readability
  16. Missing keys on keypad beyond normal wear and tear.
  17. Unapproved Product modification.
  18. Visible Product surface physical damage resulting in product being smashed, chewed, gouged, burned or melted.
  19. Liquid damage as evidenced by submission in liquid or any other evidence of liquid ingress, including corrosion of any of the connections and noticeable excessive residue.

 

 WHAT ARE THE LIMITS OF WIRELESS COOKIES LIABILITY

 

THIS LIMITED WARRANTY SETS OUT THE FULL EXTENT OF WIRELESS COOKIES RESPONSIBILITIES AND THE EXCLUSIVE REMEDY REGARDING THE PRODUCT.  ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY.  IN NO EVENT SHALL WIRELESS COOKIES BE LIABLE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT OR FOR, WITHOUT LIMITATION, COMMERCIAL LOSS OF ANY SORT; LOSS OF USE, TIME, DATA, REPUTATION, OPPORTUNITY, GOODWILL, PROFITS, OR SAVINGS; INCONVENIENCE; INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM THE USE OR INABILITY TO USE THE PRODUCT.  SOME STATES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE DISCLAIMER OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND DISCLAIMERS MAY NOT APPLY TO YOU.

 

WIRELESS COOKIES MAKES NO WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, AS TO THE QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCE OR SUITABILITY OF ANY THIRD-PARTY SOFTWARE OR EQUIPMENT USED IN CONJUNCTION WITH THE PRODUCT, OR THE ABILITY TO INTEGRATE ANY SUCH SOFTWARE OR EQIPMENT WITH THE PRODUCT DISTRIBUTED BY WIRELESS COOKIES OR OTHERWISE.  RESPONSIBILITY FOR THE QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCE AND SUITABILITY OF ANY SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT RESTS SOLELY WITH THE USER AND THE DIRECT VENDOR, OWNER OR SUPPLIER OF SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT.

 

Nothing in the Product instructions or information shall be construed to create an express warranty of any kind with respect to the Product.  No agent, employee, dealer, representative or reseller is authorized to modify or extend this Limited Warranty or to make binding representations or claims, whether in advertising, presentations or otherwise, on behalf of Wireless Cookies regarding the Product or this Limited Warranty.

 

This Limited Warrant gives you specific legal rights and you may also have other rights that vary from state to state.

 

WHAT ARE THE PROCEDURES FOR RESOLVING DISPUTES?

 

ALL DISPUTES WITH WIRELESS COOKIES ARISING IN ANY WAY FROM THIS LIMITED WARRANTY OR THE SALE, CONDITION OR PERFORMANCE OF THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH FINAL AND BINDING ARBITRATION, AND NOT BY A COURT OR JURY.  Any such dispute shall not be combined or consolidated with a dispute involving any other person’s or entity’s products or claim and, specifically, without limitation of the foregoing, shall not under any circumstances proceed as part of a class action.  The arbitration shall be conducted before a single arbitrator, whose award may not exceed, in form or amount, the relief allowed by applicable law.  The arbitration shall be conducted according to the American Arbitration Association (AAA) Commercial Arbitration Rules applicable to consumer disputes.  This arbitration provision is entered pursuant to the Federal Arbitration Act.  The laws of the State of New York, without reference to its choice of laws principles, shall govern the interpretation of the Limited Warranty and all disputes that are subject to this arbitration provision.  The arbitrator shall decide all issues of interpretation and application of this arbitration provision and the Limited Warranty.  This arbitration provision also applies to claims against Wireless Cookies’ employees, representatives and affiliates if any such claim arises from the Product’s sale, condition or performance.

 

For further clarification, contact support@wirelesscookies.com